Privacy Policy

At Urban Eagle, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, or contact us. The types of personal information we may collect include:

  • Personal Identification Information: Full name, email address, phone number, shipping and billing address.
  • Payment Information: Credit card details, payment provider information (we do not store full credit card numbers on our servers).
  • Account Details: Username, password, purchase history, and preferences.
  • Order and Transaction Information: Items purchased, order totals, payment methods, shipping information.
  • Device Information: IP address, browser type, and version, operating system, and platform.
  • Usage Data: Pages visited, time spent on the website, and links clicked.

2. How We Use Your Information

We use your information for the following purposes:

  • To Process Orders: To handle payments, shipping, and manage customer inquiries.
  • To Improve User Experience: To optimize the website, customize your shopping experience, and provide personalized recommendations.
  • Marketing and Promotions: To send promotional emails, newsletters, or offers related to our products, with your consent.
  • Account Management: To manage your account, offer support, and keep track of your order history.
  • Legal Compliance: To comply with applicable laws, enforce our terms and conditions, and prevent fraudulent activities.

3. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

  • Service Providers: We may share data with third-party providers who assist us with payment processing, order fulfillment, marketing, and website hosting. These providers are bound by confidentiality obligations and may only use your information as instructed by us.
  • Legal Requirements: We may disclose your information if required by law, or if we believe that such action is necessary to (i) comply with legal obligations, (ii) protect and defend our rights or property, (iii) prevent fraud or other criminal activity.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to a third party as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about your browsing activities on our website. This helps us to:

  • Store information about your preferences.
  • Remember your login information.
  • Provide tailored content and ads based on your interactions.

You can modify your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

5. Data Security

We take the security of your personal data seriously and implement a variety of security measures to safeguard it. These include:

  • Encryption: We use Secure Socket Layer (SSL) technology to protect your payment information during transmission.
  • Access Controls: We limit access to your data to authorized personnel and contractors who need it to perform their job duties.
  • Data Retention: We retain your information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Your Rights

You have the following rights concerning your personal information:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You have the right to request the correction of inaccurate or incomplete data.
  • Deletion: You can request that we delete your data, subject to certain legal requirements.
  • Opt-Out: You may opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us.

7. Third-Party Links

Our website may contain links to third-party websites, plugins, and services. Please be aware that we are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. Please check this page regularly to stay informed.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us at:

Email: urbaneagle15@gmail.com
Phone: 502-240-7672